Copyright and privacy

All stationery designs, this website design, and all other design such as company logos are copyright Francesca Norton 2019.


This Privacy Policy describes how and when Francesca Norton Wedding Stationery collect, use, and share information when you purchase an item from me or contact me.

I am committed to ensuring that your privacy is protected. I will only collect, store and use your personal information for specific purposes. I use your information to support and enhance my relationship with you.


Information I Collect:

To fulfil an order, you will provide me with certain information, such as:

Name

Postal Address

Email Address

Contact Phone Number (Optional)

Purchase Information

 

You may also choose to provide me with additional personal information (for a custom order, for example).

 

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

 

Links to Other Websites:

I may publish and/or send links to other websites of interest. However, you should note that I do not have any control over other websites. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

 

Information Sharing and Disclosure: 

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

 

Data Retention: 

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.

 

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How to Contact Me:

For purposes of EU data protection law, I, Francesca Norton, am the data controller of your personal information. If you have any questions or concerns, you may contact me at francescanortondesign@gmail.com.

Website and all stationery designs are

copyright Francesca Norton 2019

Confetti logo

francescanortondesign@gmail.com

+44 (0) 7851 144154