After our initial consultation (in-person, over the phone, email, or Zoom etc) you will receive a quote and a design timeline based on the information we talked about.
When you are ready for me to begin designing your stationery, we will follow these steps:
Cancellation: Any orders cancelled before files have been sent to print will receive payment back in full of any sums paid less the non-refundable booking fee. However, once proofs have been approved and sent to print, the full amount will be charged. Francesca Norton Stationery Designs cannot be held responsible for any loss or damage to your order once it has been dispatched. Francesca Norton Stationery Designs will not be liable or responsible for any failure to fulfill our obligations under these Terms and Conditions that is caused by an act or event beyond our reasonable control. If such an event occurs I will contact you as soon as possible to notify you and arrange a new time-scale and delivery date.
Social media: I may use ‘sneak peak’ images on my social media pages (@francescaweddings) but will never reveal the full design of your stationery or any details about your wedding until after your big day. If you don’t want me to use any images of your stationery at all, please let me know.
Copyright: All stationery designs are copyright of Francesca Norton Stationery Designs. As a designer, I respect other stationery designers work and will not copy their work. I will review any inspirations you have, but will never copy them.
Any GDPR or privacy questions? Take a look here: www.francescawedding.co.uk/privacy.html
These Terms and Conditions apply to any contract between us for the services and goods to you. An agreement of our quote will take place once an order has been placed and a 50% non-refundable booking fee has been paid. At this point a contract will come into existence between you and me. If you decline to accept these Terms and Conditions, Francesca Norton Stationery Designs will not be able to fulfill any goods or services to you. Francesca Norton reserves the right to change these Terms and Conditions at any time. These changes will come into effect as soon as they are added to my website. All orders placed will be subject to these Terms and Conditions.